PLA (Português Língua de Acolhimento) certificates.

Once the learners complete their course successfully, they will receive a valid certificate (applicable for nationality) by our exclusive partners, awarding bodies in Portugal. 

Certificates are issued and validated by our partners awarding body.

How would this be issued?

Learners receive their certificates by original paper printed version (Stamped and signed by the respective authority) is completely FREE of charge to all learners and is one of the many value-added services we provide to support customers.

What are the charges for the certificates issued?

It's FREE, the first hard copy. If you requiere a extra copy of the original certificate, there will be additional charges by our partners awarding body. 

How long would it take to receive the certificate?

During the process of validation of Learners learning and certificates will have to go through many procedures for registration and validation with the respective awarding body or entities for its validity. It can take max 4 weeks. (Depending on the workload of Portuguese system and calendar).

Normally our students receive their certificates within 2-3 weeks. 

How to obtain my certificate?

You are welcome to come and collect your certificate or send someone on your behalf at our office address in Lisbon and it's totally FREE of charge. 

However, if you have requested to send by mail, there will be additional charges. 

How can you collect the certificates?

Learners must collect the certificates in person at our HQ in Lisbon.

Our Address:

Rua Dom Afonso Henriques 2

2620-080 Póvoa de Santo Adrião, Odivelas, Lisboa, Portugal. 

Office Hours: Monday to Saturday

between 09:00 – 18:00 (UTC)‎

For security reasons, learners must bring a photo I.D in order received the certificate.

Please note: We do NOT give the certificates to any other person if you cannot attend.

If you cannot attend, a written authorization must be given.

Can the certificates be delivered by Post?

Yes, if the learner cannot collect the certificate, it can be delivered (Local in Portugal & International) by secure post at additional charges. Edpro use DHL courier services.

We do not use any other courier services. 

As it's an extra service that it's not included on the enrolment of service charges: 

• Local delivery cost in Portugal 40 euros. 

• International delivery cost: 

• Admin fees: 20 Euros 

• USA & United Kingdom 65,00

• Australia & New Zealand 87,00

• China 82,00 

• Turkey & Egypt 80,00

• South Africa 97,00

Please note: Edpro will not be responsible if the certificates are missed during the delivery by the courier service. Edpro makes sure to provide the highest secure courier service in order to be delivered successfully. Delivery provided will require a signature. 

Prior of sending the documents by DHL courier services, Edpro will provide a PDF copy of the certificate to the learner by email and request to complete the respective form for authorization.

After form submission, Edpro team will contact you and provide you with a PDF copy of certificate and your comprovativo of payment for delivery Cost.